Support

Need help, found a bug, or have an idea? Email us at support at longwaymaps dot com. We read every message.

To help us help you, tell us your device, its operating system version, and the Longway Maps version (shown in the app's settings).

Frequently asked questions

Why does Longway Maps need my location?

To show where you are on the map, plan routes from your location, and follow you during turn-by-turn navigation. You can turn location access off at any time in your device settings, but navigation will not work without it.

Why can't I hear the voice directions?

Check that voice is turned on in the app, that your device is not muted, and that the volume is up. If you use a Bluetooth helmet headset, make sure it is connected before you start navigating.

Do I need an account?

You can sign in with your email address. We send you a sign-in link, so there is no password to remember.

How do I delete my account or my data?

Email support at longwaymaps dot com from the address you signed in with and ask us to delete your account. See our privacy policy for details.

Which devices are supported?

Longway Maps is coming to iPhone first. Device and version requirements will be listed on the App Store page.